Hannah Edge

Head of Community and Customer Services @Norfolk County Council

Norwich, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Head of Community and Customer Services @Norfolk County Council

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EDUCATION

2014 — 2016

The University of Sheffield

Master’s Degree, International Development

2011 — 2014

The University of Sheffield

Bachelor’s Degree, Philosophy

SKILLS

Microsoft OfficeProject ManagentProject ManagementMarket ResearchTender WritingResearchLeadershipVolunteer ManagementDisaster and Emergency ManagementHealth InformaticsTeachingSpssCustomer ServiceStrategic PlanningPublic SpeakingSocial MediaInternational DevelopmentClient Relationships StrengtheningFundraising

ABOUT HANNAH EDGE

Head of Communities and Customer Services at Norfolk County Council, leading teams delivering community programmes and essential public services. My portfolio includes VCSE engagement and development, the Customer Service Centre, the Resilience Team, Homes for Ukraine, Household Support Fund delivery, and partnership working on community capital programmes.Previous experience spans local government, public health, social enterprise and the voluntary sector, including work contributing to the establishment of Norfolk’s Outbreak Management Service during the COVID-19 pandemic. I have a strong focus on collaboration, system working and delivering services that respond to community needs.MA International Development | BA Philosophy

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Hannah Edge — Head of Community and Customer Services at Norfolk County Council in Norwich, GB | Unifers