Hannah H.
HR Operations & Systems Manager Site Lead @Symphony
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WORK HISTORY
HR Operations & Systems Manager Site Lead @Symphony
Belfast, GB
Roadmap Architecture: Define and execute the global HR Operations and Technology roadmap to align HR service delivery with Symphony’s long-term business strategy- Global Function Head: Direct the HR Operations function, encompassing HR Systems, Total Rewards, Global Mobility, Analytics, and Employee Relations- Strategic Partnership: Serve as a key stakeholder for Finance, IT, Legal, Workplace, BizOps and Security to ensure global compliance and operational synergy- Workday Transformation: Spearheading a comprehensive Workday business process redesign and optimization to enhance data integrity and user experience- AI Innovation: Evaluating and piloting GenAI solutions within the HR tech stack to automate repetitive administrative tasks and enhance global employee self-service- Operational Efficiency: Optimized global vendor strategy, delivering in annualized savings YTD through rigorous service and cost audits- Team Leadership: Lead and mentor a distributed team of 8 across the UK, US, France, and Philippines while serving on the Belfast Site Leadership Team.
EDUCATION
Queen's University Belfast
Bachelor of Science (BSc), Business Management
Queen's University Belfast
PG (Dip) Human Resource Management
Olé School of Languages
10 Week Language Course, Spanish
An Carn
Irish Language
InHispania Language School
Intensive 1 Week Course, Spanish
SKILLS
ABOUT HANNAH H.
Strategic architect of global HR ecosystems with 13 years of experience, currently spearheading HR Operations & Technology at Symphony. I am an expert in scaling Workday architectures and driving data-led digital transformations that align HR operations and technology with global business growth. I have a proven track record of fostering high-performance cultures and optimizing global service delivery to enhance the employee experience and operational efficiency.Core Expertise: Workday (10+ years), Global HR Service Delivery, AI & Automation, ISO/SOC/SOX Audits, PEO/EOR Management.
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