Hannah Churilla
Box Office at Blossom Music Center @Live Nation Entertainment
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WORK HISTORY
Box Office at Blossom Music Center @Live Nation Entertainment
Cuyahoga Falls, OH, US
Troubleshoot mobile ticket issues, and communicate pricing and information for Live Nation and Cleveland Orchestra events. Generate event window sales, and seat upgrades and resolve guest concerns. Experience in TM1 Sales and Tessitura ticket systems
EDUCATION
Wright State University
Transferred, Motion Picture Production, History, Theory, Criticism
Kent State University
Bachelor of Arts - BA
SKILLS
ABOUT HANNAH CHURILLA
Passionate and results-driven professional with a strong background in box office/ticket operations and customer service. Over the years, I\'ve developed a keen eye for detail and a knack for problem-solving, attributes that have served me well in my roles at Live Nation Entertainment and Rocket Arena. One of my greatest strengths is my eagerness to learn and adapt to new technologies. As a hands-on learner, I\'ve quickly become proficient in a variety of ticketing software systems, including Ticketmaster TM1 Sales, SeatGeek/Unify, AXS/Backoffice, and more. I thrive in fast-paced environments, where I can apply my skills to troubleshoot mobile ticket issues, process sales transactions, and ensure a seamless experience for event attendees. Beyond my technical abilities, I am known for my strong interpersonal communication skills and my ability to work effectively in team environments. Whether supervising part-time staff during events or assisting fans with questions and ticket purchases, I prioritize customer satisfaction and strive to exceed expectations. Looking ahead, I am excited to continue expanding my skill set and embracing new opportunities for growth. I am eager to leverage my experience and enthusiasm to contribute to innovative projects and initiatives within the entertainment industry.
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