Hannah Wright
Merchant Support at Loop
- Role
- Manager, Merchant Support at Loop
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Hannah Wright
Experienced support leader with a demonstrated history of working in the internet technology industry. Skilled in client relations, account management, and problem-solving. Bachelor\'s Degree focused in Communication, Public and Professional Writing, and Studio Arts from the University of Pittsburgh.
Experience
Manager, Merchant Support
Apr 2022 — Present
Manage a team of support specialists supporting our enterprise and mid-market client segments · Serve as the voice of our customers to internal product and engineering teams when prioritizing new product initiatives and bugs to be resolved in our platform· Regularly review and update team SOPs to align with business needs and advancements in our product and internal tools
Education
University of Pittsburgh
Bachelor's Degree, Communication, Public and Professional Writing, Studio Arts
2012 — 2016
Skills
- Public Speaking
- Adobe Creative Suite
- Client Relations
- Account Management
- Interpersonal Skills
- Social Media
- Project Management
- Public Relations
- Marketing
- New Business Development
- Client Services
- Nonprofits
- Product Marketing
- Social Networking
- Microsoft Office
- Sales
- Fundraising
- Marketing Communications
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