Hannah White
Customer Operations Manager @Theia Health
Signup · Get unlimited contacts
WORK HISTORY
Customer Operations Manager @Theia Health
EDUCATION
Brown University
Bachelor's degree
ABOUT HANNAH WHITE
As a Customer Experience leader, I am passionate about building top-tier customer experiences for startups. My expertise in operations and project management allows me to spearhead and optimize both customer-facing and internal CX processes, ensuring that every touchpoint is seamless and impactful.I take pride in serving as the voice of the customer, collaborating across teams to advocate for customer needs and drive improvements. My data-driven approach allows me to create insightful reports and actionable strategies. Some of my favorite projects include the introduction of a premium service tier which successfully increased average order value by 15% and management of a new user initiative that increased conversion by over 9%.Thriving in fast-paced, collaborative environments, I am dedicated to creating and maintaining memorable client experiences that foster loyalty and enthusiasm. With a blend of creativity and a strategic mindset, I’m always looking for innovative ways to enhance the customer journey.Let’s connect! I’m always excited to chat about startups, health & wellness, and all things customer experience.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.