Hannah Sandborg

Senior Store Associate @Newport Sea Foam Trading Co

Acts as point of contact for the store and responds and answers to all emails and calls-Serves as point of contact for customers, executives and external partners by greeting them upon entry and answering phone calls and emails-Improves communication between executive and customers by setting up calls and meetings-Supports executive with project support, data tracking and administrative tasks-Reviews, sorts and organizes incoming mail (including email), determining level of priority and answering/drafting responses or distributing to the correct individual-Updates pricing and signage to complete product displays and educate customers-Conducts inventory reviews, orders stock and organizes supplies-Establishes personal connections with customers, exceeding customer service expectations-Accurately tracks customer orders, identifies, and resolves any issues during order fulfillment-Creates eye-catching graphics and posts for company Facebook and Instagram page-Develops a marketing strategy that achieves visibility for new products on Facebook and Instagram, resulting in organic social media impressions and an increase in website traffic.