Hannah Proctor
Principal Consultant - Account Director, Global Network Lead, People Team Lead @Mercer
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WORK HISTORY
Principal Consultant - Account Director, Global Network Lead, People Team Lead @Mercer
London, GB
Own and grown USD 6m recurring revenue multinational portfolio - Provide performance oversight across team representing USD 35m+ revenue - Delivered USD 2.2m new business and USD 1.5m expansion revenue in 2025- Maintained 100% client retention - Lead multinational pooling review and global underwriting solutions - Advise senior HR and Reward leaders on global benefits strategy- Lead global broker network and refine cross-border operating model - Performance manage and develop Account Directors and Managers
EDUCATION
University of the West of England
Bachelor of Arts (B.A.)
SKILLS
ABOUT HANNAH PROCTOR
I lead multinational employee benefits portfolios with USD 35m+ revenue oversight across all global markets, operating at the intersection of commercial growth, global governance and strategic client leadership. Currently serving as an Account Director and Global Network Lead within Mercer Marsh Benefits Multinational, I am accountable for a USD 6m recurring revenue portfolio while providing performance oversight and strategic direction across a broader multinational book. In 2025 I have delivered USD 2.2m in new business and USD 1.5m in expansion revenue while maintaining 100% client retention.My work focusses on- Multinational benefits strategy and design - Global pooling and underwriting solutions - Revenue growth and whitespace expansion - Cross-border operating model development - Executive stakeholder management - Distribution and broker network leadership - Portfolio governance and retention strategy Following a company-sponsored relocation to Singapore, I led regional network operations across Asia Pacific and the Middle East, converting regional mandates into global relationships and scaling broker infrastructure to support complex multinational delivery. I am particularly interested in strategic leadership roles within multinational advisory, insurance carrier, or global reward environments where commercial ownership, international scale and long-term partnership development are central.
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