Hannah Miller
Customer Journey Manager @Stroke Association
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WORK HISTORY
Customer Journey Manager @Stroke Association
EDUCATION
Strode college
A-levels, English Language, Media, Sociology, A,B,B
Southampton Solent University
BA Honours, Marketing, 2:1
ABOUT HANNAH MILLER
Strategic fundraising and marketing manager with solid experience in the charity and not for profit sector. Experienced in leading organisational strategy and planning, developing customer strategies and marketing campaign management, CRM development and optimising data operations, direct marketing and line management. Skilled in using strategic, creative, practical, research and people skills to achieve organisational objectives. Specialties: Audience and customer specialist Customer journey strategy, development, mapping and reporting Strategic marketing and marketing campaign management Strategy & Planning lead Data processing, segmentation, CRM development Direct marketing Digital marketing Mass fundraising, community, individual giving Project management Operational management Budget management Third party management Event management Qualitative and quantitative research Internal communications Workshop & Training management
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