Hannah Mendoza

Technical Program Manager, Process Improvement & Data Analytics

Role
Senior Project Manager, Process Improvement & Data Analytics at Comcast
Location
Philadelphia, PA, US
LinkedIn followers
500 followers

About Hannah Mendoza

Hello Everyone! I\'m Hannah, a results-driven Technical Program Manager with expertise in process improvement, automation, and data analytics. Skilled in optimizing operations and streamlining workflows across departments, driving measurable results through data-driven decision-making.If you want to know more about me feel free to reach at H••••••••@comcast.net

Experience

  1. Senior Project Manager, Process Improvement & Data Analytics

    Comcast

    Jan 2024 — Present · Philadelphia, PA, US

    Lead process optimization, change management, and metrics-based business transformation for the strategic planning team to drive efficiency, automate workflows, and enhance stakeholder alignment. • Automate workflows and refine processes to streamline intake and change management, targeting 80% automation with expert oversight.• Drive scope enhancement initiative to improve user experience by addressing inefficiencies in over 75% of scope and business value, enabling data-backed prioritization and optimized resource allocation.• Educate and guide 20 stakeholder teams through the quarterly process while automating data transfers between systems and internal platforms for improved alignment and prioritization.• Streamline quarterly planning, reducing preparation time by 60% and increasing consistency through process improvements and documentation.• Build executive-level metrics dashboards that deliver actionable insights, supporting high-impact decision making.

Education

  • Baruch College

    Master of Business Administration - MBA

  • American University

    Bachelor of Business Administration (B.B.A.), Business, Language and Culture Studies with a Specialization in French

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Hannah Mendoza — Senior Project Manager, Process Improvement & Data Analytics at Comcast in Philadelphia, PA, US | Unifers