Hannah Shipp
Healthcare SaaS Technology | Patient Safety Advocate | Agile Innovation Leader
- Role
- Product Trainer at Censis Technologies, Inc.
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Hannah Shipp
Passionate about using technology to improve patient outcomes, I am a Product Owner with 7+ years of experience specializing in healthcare technology, AI-driven solutions, and patient safety impact. I thrive at the intersection of complex customer needs and actionable software requirements, leading agile, cross-functional teams to develop innovative products that enhance sterile processing and hospital workflows.At Censis Technologies, I have delivered product strategies that align with industry standards like ST-91, driven process improvements through Kaizen initiatives, and embedded Voice of Customer (VoC) feedback directly into agile cycles. My focus on continuous improvement, customer validation, and strategic feature prioritization has strengthened product quality, increased scalability, and improved user alignment — all while meeting critical healthcare safety standards.With a strong foundation in technical support, service delivery, and healthcare operations, I combine technical fluency, operational efficiency, and empathetic leadership to drive solutions that matter. I am motivated by the mission to enhance patient safety and ensure healthcare teams have the tools they need to succeed.
Experience
Product Trainer
May 2025 — Present · Franklin, TN, US
Education
Belmont University - Jack C. Massey College of Business
Master of Business Administration (MBA), Entrepreneurship
2016 — 2018
Belmont University
Bachelor of Music, Classical Piano; Honors Program: Project LEAD; Business Administration minor
2007 — 2011
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