Hannah Knowles

Event Steward @Alliance Management Group

GB

I provide top-tier customer service while ensuring the safety and well-being of all attendees. My responsibilities include familiarising myself with venue layouts and facilities, monitoring crowd safety, reporting incidents, and assisting those with special needs. I attend pre-event briefings, carry out safety checks, and respond calmly and efficiently to any medical or security issues.This role requires reliability, strong communication, and the ability to remain professional under pressure. I work flexible hours, including long shifts, and contribute to creating a safe, welcoming, and inclusive environment for all guests.

Loughborough University

Sport and Exercise Science BSc, Sports Studies