Hannah Fouts
Sales Support Manager at PICS Telecom International
- Role
- Sales Support Manager at Pics Telecom
- Location
- Webster, NY, US
- LinkedIn followers
- 500 followers
About Hannah Fouts
As a Sales Support Administrator, I manage the booking process from PO receipt to…
Experience
Sales Support Manager
Jul 2017 — Present · Rochester, NY, US
Facilitate the hiring and training of sales support staff.• Evaluate support staff performance.• Assist in creating new operational procedures to improve efficiency.• Process purchase and sales orders in CRM and Acumatica database. • Liaison between all departments regarding purchase and sales orders.• Manage vendor communications in order to ensure timely delivery.• Process vendor returns for items failed in testing.• Update shipping & receiving queue daily. • Maintain constant communication with the sales team regarding order status.• Assist members of the sales support team as needed.
Education
University at Buffalo
Bachelor of Arts (B.A.), Communication
2013 — 2016
Skills
- Online Social Networking
- Microsoft Powerpoint
- Customer Service
- Social Media
- Event Planning
- Leadership
- Powerpoint
- Microsoft Excel
- Customer Relationship Management (Crm)
- Teamwork
- Marketing
- Time Management
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