Hannah Fisk
Customer Success
- Role
- Customer Success Manager at Datadog
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Hannah Fisk
As a Customer Success professional at Datadog, I\'m all about helping our customers get the most out of our monitoring and security platform, from the first steps of onboarding to ongoing optimizations. I love diving into data and working side-by-side with customers to uncover ways they can boost performance and streamline their operations. Datadog’s culture of transparency and teamwork makes it easy for me to connect with cross-functional teams, ensuring our customers’ feedback truly shapes our products. I’m passionate about building genuine, lasting relationships and seeing firsthand the impact we can help our customers achieve.
Experience
Customer Success Manager
Nov 2024 — Present · Denver, CO, US
Own onboarding, strategic enablement, and ongoing value realization for a portfolio of enterprise customers, driving large-scale adoption of Datadog’s observability and security platform across complex, multi-team environments to improve operational resilience and achieve executive-level business objectives- Utilize in-depth usage analytics and account intelligence to identify adoption patterns, expansion opportunities, and risk signals, proactively delivering data-driven recommendations and executive-ready success plans that maximize ROI and platform standardization- Partner with senior stakeholders and cross-functional internal teams (Product, Sales, Engineering, Support) to champion enterprise customer priorities, influence roadmap alignment, and deliver scalable solutions that support digital transformation initiatives and long-term strategic growth.
Education
University of Colorado Boulder - Leeds School of Business
Bachelor of Science Business Administration - BBS, Accounting
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