Hannah Elliott

About Hannah Elliott

Customer Success, Account Management, and Strategic Partnerships leader with 12+ years’ experience across technology, media, and advertising in Australia and the U.S.Currently at Uber, I lead the SMB Account Management team for Uber Eats in the San Francisco Bay Area, driving retention, revenue growth, and operational strategy across a complex and fast-moving portfolio. I’m deeply focused on enhancing partner success by improving platform performance, strengthening partnerships, and developing scalable frameworks that drive mutual, sustainable growth.My foundation in media and advertising gives me a unique ability to connect commercial strategy with human behaviour, translating insight into action through clear communication, collaboration, and disciplined execution.Core Focus Areas:• Partner Success & Strategic Partnerships• Go-to-Market & Revenue Strategy• Team Leadership & Culture Transformation• Stakeholder Management & Cross-Functional AlignmentI’m focused on contributing to growth-oriented tech companies that prioritize clarity, collaboration, and sustainable performance.Active member of Pavilion, a global community for go-to-market and customer success leaders.

Experience

1. Senior Manager of Account Management

   Uber

   Mar 2026 — Present · San Francisco, CA, US

Education

• Monte Sant'Angelo

  HSC

  2003 — 2008

• Macquarie University

  Bachelor of Arts (B.A.), Media

  2010 — 2012

Skills

• Media Planning
• Content Strategy
• Social Media
• Marketing Communications
• Marketing
• Advertising
• Integrated Marketing
• Customer Service
• Digital Media
• Online Advertising
• Advertising Sales
• Public Relations
• Social Media Marketing
• Client Relations
• Account Management
• Campaign Management
• Microsoft Office
• Sales