Hannah Cohen
Personal Lines Insurance Specialist @Inszone Insurance Services
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WORK HISTORY
Personal Lines Insurance Specialist @Inszone Insurance Services
Consult clients on personal insurance policies (auto, home, renters).• Manage $6M book of business; resolve inquiries and process policy changes efficiently.• Recommend coverage based on risk evaluation; achieve 85% upsell/cross-sell success.Key Achievements:• Increased client retention by proactively shopping multi-state policies, saving a client $6K byreducing coverage cost from $25K to $19K.• Delivered personalized quotes and risk guidance that optimized coverage and compliance.• Maintained top-tier client satisfaction scores in a high-volume environment.
EDUCATION
Bridgewater State University
Bachelor's degree
University of Limerick
Study Exchange
ABOUT HANNAH COHEN
Data-Driven Strategist & Relationship Builder | Leading High-Performing Teams to Exceed Targets
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