Hannah Andrews
Organizational Change Manager @Washington State Department of Social and Health Services
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WORK HISTORY
Organizational Change Manager @Washington State Department of Social and Health Services
Business Process Workday transition leader, ensures Change management with large IT groups• SharePoint Administrator and trainer of the Power Platform. SME in PowerBI, Power Automate, and creating easier automated flows • Understands Generally Accepted Accounting Principles (GAAP), Office of Financial Management (OFM) Policies and Procedures, Federal Regulations, and state law• Developing and delivering presentations for a variety of formats• Collaborate with co-leads to design processes for gathering feedback that inform the development of future-state processes, job aids, and scenario testing • Co-leads the design, delivery, and evaluation of training for all impacted staff• Acts as the designated point of contact for training-related issues and inquiries in relation to the Workday transition• Serves as a subject matter expert (SME) on financial processes, providing guidance on the design, implementation, and improvement of financial workflows • Partners with finance, operations, IT, and system users to ensure that business processes align with accounting standards, compliance requirements, and best practices• Provides expertise in identifying financial impacts of process changes, advising on controls and reporting needs, and supporting testing and validation of financial transactions and system functionality• Partnering with the Director of Organizational Change Management (OCM) at DSHS to co-lead and oversee the enterprise-wide OneWA OCM program. • Leads the scheduling, coordination, and engagement of subject matter experts (SMEs) to represent impacted change groups, ensuring their expertise informs business processes, training, and communication• Actively fosters an environment where staff feel supported and prepared for change • Provides guidance to leadership and staff throughout the transition, building trust, alignment, and readiness across all levels of the agency• Attends all department-wide OneWA meetings and provides expert advice.
EDUCATION
The Evergreen State College
Master of Public Administration (M.P.A.), Organizational Leadership, Project Management, Change Management, Strategic Planning
The Evergreen State College
Bachelor of Arts and Business Administration - BBA, Organizational Leadership, Change Management
ABOUT HANNAH ANDREWS
Expert SharePoint Administrator with extensive knowledge in IT projects and procurement. O365 Power Platform, Executive Leadership, Project Management and Lean Six Sigma Black Belt who\'s experienced in Federal and State Government Policy, Finance, Contract Management, Strategic Planning, Leadership Development, Performance and Process Improvement, Continuous Improvement, Facilitating, Training, Change Management, Consulting and Team Building.
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