Hanna Drue

Client Service Coordinator @Tishman Speyer

San Francisco, CA, US

Provide tenant and property management support for the Mission Rock campus- Serve as first point of contact for tenants, visitors, and vendors; manage inquiries via phone, email, and in-person interactions- Deliver a welcoming customer experience while promoting property amenities and services- Support property management operations, including tenant onboarding, vendor coordination, and scheduling contracted services- Manage customer requests through the work order system and partner with building operations for timely resolution- Assist with financial processes: invoice coding, reclasses, and rent statement distribution- Maintain accurate records including certificates of insurance, directories, manuals, and emergency contact lists- Oversee logistics such as daily freight/dock scheduling, mail services, and courier coordination- Provide administrative support for building tours, events, projects, and internal communications- Ensure smooth office operations by managing supplies, equipment, and document updates- Utilize systems including Angus, Basware, D365, Tableau, Chrome River, DocuSign, and TS Connect to streamline operationsJuly 2024 - October 2025: 595 Market Street (433,146 sqft) and One Bush Street (346,663 sqft)October 2025 - Present: Mission Rock (1.4 million sqft of office space, sqft of retail, 1,200 apartments, and 8 acres of public parkland)

University of Arizona

Master's degree, Health/Health Care Administration/Management

San Ramon Valley High School

High School Diploma

University of Arizona

Bachelor of Arts - BA, Psychology