Hanna Bickham

Pa & Project Resource Co-ordinator @Practice Plus Group

Reading, GB

A massively evolving role that completely transformed from being a support function in to a much more hands on addition to the team during the COVID-19 Pandemic.Responsibilities along with complete support for the Director of Business Solutions include- Co-Ordination for major projects; liaising with potential suppliers and project team to get meetings in place with all correct documentation so that the meetings were productive and useful- Change Control Board ownership; logging requests and adding to Manage Engine & PURT (In House Project Management systems); assigning change requests to the relevant team members within the applications team specialists- Prioritisation of Change requests during COVID-19- Homeworker kit requests from the whole of the UK within Practice Plus Group’s many Treatment Centre’s and Prison’s. This enabled us to continue working as a team and providing care and support around the UK- Finance – raising of PO’s, Goods Receipting and tracking from Invoice to payment using Agresso/Unit 4- Submission of expenses- Team Meetings involving both Primary and Secondary Care. Arranging Activities to inject fun and bonding- Collation of information on projects and micro projects for the monthly IM & T meetings that were chaired by the Chief Operations Director. This involved pulling all of the statistics from various sources and collating in to a power point deck- On Call & Overtime log monitoring with the collation of information needed for submittal to payroll- All meeting arrangement for the Director and also for the Technical Manager within Secondary Care- Played a key part in the roll-out of a new PAS within 5 Hospitals where they transitioned from one system to another. These sites are spread across the Country and I was based in Portsmouth with a team for a week assisting with queries and issues; logging this to a central hub & subsequent follow ups.