Hanley Scalia

Account Associate at American Red Cross

Role
Account Associate at American Red Cross
Location
Ashland, NE, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Account Associate

    American Red Cross

    Jul 2011 — Present

    Utilize various skip tracing techniques to locate right parties* Overcome stalls and objections and suggest money sources for debt payment* Execute verbal skiptracing procedures when non-right party is reached. This includes asking for home address, home telephone number, and place of employment.* Utilize the scripted opening when the right party is reached. This includes identifying the consumer, identifying company, and asking for payment on the account.* Update the customer record with new information, record the call result or disposition; as well as any relevant notes about the call via the menu or narrative section of the system.

Education

  • Nebraska Wesleyan University

    Bachelor's degree, Communication and Media Studies

    2000 — 2005

Skills

  • Leadership
  • Social Media
  • Management
  • Team Building
  • Team Leadership
  • Marketing Strategy
  • Strategic Planning
  • Account Management
  • Business Strategy
  • Customer Relationship Management (Crm)
  • Sales
  • Strategy
  • Marketing
  • Customer Service
  • Business Development

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Hanley Scalia — Account Associate at American Red Cross in Ashland, NE, US | Unifers