Hank Tsai
Software Engineer at AWS Agentic AI | CS @ Cal Poly SLO
- Role
- Software Engineer at Amazon
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Hank Tsai
Software Engineer @ AWS | Full-Stack Developer I\'m a software engineer passionate…
Experience
Software Engineer
Jul 2023 — Present · Sunnyvale, CA, US
Implemented and integrated Model Context Protocol (MCP) support across AWS Q Business and Q Business Suite (Quicksight), enabling LLM-powered AI assistant to invoke both built-in and custom action connectors via MCP servers (e.g, Jira, Salesforce, PayPal). This unlocked dynamic, context-aware task execution through natural language in enterprise workflows.Contributed to the launch of AWS App Studio by implementing key frontend features and pages, including the Builder Workbench and App Studio interface. Developed core functionality such as app-level roles for access control, and led operational efforts including dashboard creation, metrics instrumentation, and overall system observability.
Education
California State University-Sacramento
Bachelor's degree, Computer Science
Sacramento City College
Bachelor's degree, Computer Science
California Polytechnic State University-San Luis Obispo
Bachelor's degree, Computer Science
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