Hank Zhao

About Hank Zhao

I am currently pursuing my Master’s in Business Analytics at Carnegie Mellon University, after graduating from the University of Texas at Austin with a degree in Economics. Over the past few years, I’ve built a strong foundation in business strategy, data analytics, and data visualization—through both academic projects and hands-on professional experience.From working on IPOs at an investment bank to building BI dashboards at an AI startup, I’ve learned how to turn data into real business impact. Whether it was improving workflow efficiency with Power BI or automating financial processes with Python, I’ve always enjoyed finding smarter ways to solve problems.I’m excited to keep learning, growing, and working with teams that care about making thoughtful, data-driven decisions. If you\'re into analytics, business strategy, or just enjoy solving complex problems—let’s connect!

Experience

1. Business Analyst Intern

   Innova Tech Ai

   Jan 2024 — Present · San Francisco, CA, US

   Oversaw daily management of customer and financial data management systems, ensuring 100% uptime and compliance with internal governance protocols for accurate and timely reporting.• Utilized SQL and Python to analyze large-scale datasets of multi-million-row user behavior and transaction datasets, identifying workflow bottlenecks and implementing optimizations that improved system efficiency by 10% and enhanced platform scalability.• Developed and automated Power BI financial dashboards to track CAC, LTV, and churn metrics, cutting manual reporting time by 50% and supporting executive-level financial planning processes and forecasting decisions.• Led documentation and cross-team alignment for operational process changes, ensuring smooth updates to reporting pipelines and risk management frameworks.• Conducted scenario-based financial risk assessments to evaluate model stability under varying economic conditions, improving forecast reliability and guiding leadership in strategic planning.

Education

• University of Washington Tacoma

  Bachelor's degree, Business, Management, Marketing, and Related Support Services

• UC San Diego Extended Studies

  Computer Science

• UCLA Extension

  Computer Science

• Carnegie Mellon University - Tepper School of Business

  Master of Science - MS, Business Analytics

• The University of Texas at Austin

  Bachelor of Arts - BA, Economics