Hank Dyer

About Hank Dyer

With over fifteen years of experience in the automotive industry, I am a versatile and results-oriented Sales Manager at Dick Dyer & Associates, a dual franchised point Mercedes-Benz and Volvo dealer in Columbia, SC. I am responsible for purchasing and acquiring trade vehicles, maintaining gross profit and vehicle turn, pricing and inventory management, and supervising the reconditioning process on all pre-owned vehicles.I have completed the NCM Used Vehicle Management Courses I, II, and and have demonstrated my skills in marketing, credit analysis, client relations, and sales. I have successfully reviewed and analyzed brand pricing across the market, determined inventory needs and sales effectiveness, and utilized internal and external reporting tools to enhance market share. I have also worked with various stakeholders, such as general managers, sales managers, trade center directors, regional vice presidents, and Manheim reps, to coordinate trades, sell wholesale and aged inventory, and maximize profit and minimize loss on vehicles. I am passionate about delivering exceptional service and value to customers and ensuring their satisfaction with pricing and quality.

Experience

1. Sales Manager

   Dick Dyer & Associates

   Apr 2017 — Present · Columbia, SC, US

   Dick Dyer & Associates is an authorized Mercedes-Benz and Volvo dealer in Columbia, SC in business since 1969.Used Car Sales Manager role assumed in January 2023. Purchasing and acquiring trade vehicles for monthly company and franchise objectives. Desking and Structuring all deals to maintain gross profit and vehicle turn. Pricing and inventory management. Supervising Reconditioning process on all pre-owned vehicles. Currently enrolled in General Management Executive Program (GMEP63) completion date of July 2026.Attended NCM Used Vehicle Management Courses I & II in 2022 and Course in April 2023. Marketing Role March 2022-January 2023. Review Campaigns, Marketing Vendors and Strategy along with Community Event Sponsorships with Brookland Baptist Foundation, SC Pride, Soda City Market, Electric Vehicle Drive Event, Columbia State Museum of Art and SC Philharmonic. Coordinating with the University of South Carolina Athletics department and NIL Sponsorships with athletes. Family Owned and Operated Since 1969.

Education

• Western Carolina University

  Business Administration and Management, General

• NCM Associates

  General Management Executive Program, Automotive

• University of South Carolina

  Bachelor's degree, Business Administration and Management, General