Hanan Maafi
Customer Development Success Directtomarket @neoom
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WORK HISTORY
Customer Development Success Directtomarket @neoom
Vienna, AT
Qualification of incoming customer inquiries - Building and maintaining customer relationships - Guiding customers throughout the entire customer lifecycle - Acting as an interface between customers and service partners - Establishing and nurturing relationships with service partners - Internal documentation and data maintenance - Cross-departmental collaboration - Identification of cross- and upselling opportunities - Supporting the first-level support team
EDUCATION
Höhere Technische Lehranstalt
Fachhochschulreife, Elektrotechnik, Eletronik und Kommunikationstechnik
ABOUT HANAN MAAFI
I make sure customers get the help they need—fast and hassle-free—whether I’m in the office or working remote. Quick to understand, clear in communication, and genuinely caring are just how I roll.Hybrid work fits me perfectly: flexible, efficient, and always reachable. I love working in a team but can jump in and take charge when needed.For me, customer service isn’t just a job, it’s a passion—honest, straightforward, and always focused on finding the best solution.I’m curious, open to new things, and always ready to grow with every challenge.
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