Hanae Jmili

West Hub Service Leader (France & Benelux) @BD

Grenoble, FR

Quality Enforcing strict adherence to Quality Systems and processes. Ensuring the highest level of quality control and compliance.Finance & Pricing Holding the full P&L responsibility and representing budgets. Handling forecasting, and effectively managed inventory control to optimize financial outcomes. Defining Service Pricing strategy for BENEFRA Region considering pricing markets dynamics & customer behaviors to maximize our GP.Commercial & Leadership Collaborating closely with commercial operations to ensure technical feasibility of opportunities, from identification to order confirmation. Defining service strategies that drive revenue growth and execute efficiency improvements in a cost-constrained environment.Operations: Managing service teams and collaborate with local service providers to ensure the highest level of service for customers and internal stakeholders, Ensuring efficient territory coverage to support service-level agreements (SLAs) and key performance indicators (KPIs). Overseeing project management at both regional and European levels, identifying opportunities for process improvements and efficiency enhancements.