Hana Warbrick

WORK HISTORY

EDUCATION

ABOUT HANA WARBRICK

A highly motivated, enthusiastic and adaptable Leadership professional with solid experience of managing local teams and across a multi-site culture. A strong, transferable operational and people management skill-set, resourceful, with broad customer care skills and interpersonal skills to contribute to ongoing business growth. Seeking to make a significant positive impact within a challenging Leadership role. Sound two-way communication skills, able to forge and leverage a robust collaborative network of internal and external partners and stakeholder to achieve business objectivesStrong leadership and influencing skills; incorporating a team-wide culture of learning and development, creating multi-disciplinary teams that achieve their potentialOperating with a Lean mindset, able to review current processes and increase efficiency, profitability and productivity and eliminate process redundancy without impacting quality deliveryComprehensive understanding of implementing a health and safety culture to protect the well-being of customers and personnel, including implementation of COVID-19 safe measuresHighly organised, able to prioritise daily tasks in conjunction with longer term projects; thriving in a fast-paced environment with shifting prioritiesDesigning objectives and KPIs aligned to wider business vision, operating effective Performance Management and appraisal systems to maximise available resourcesUp-to-date knowledge of Employment Law and HR best practice, handling grievances and disciplinaries and achieving win-win scenarios when resolving conflict Able to recognise potential obstacles to success, troubleshooting critical issues, devising and implementing tenable solutions in real-time whilst maintaining business continuityStreamlining multiple tasks with IT tools, generating professional business administration with Microsoft Office; advanced understanding of Opera booking system and Fourth HR | Payroll systems