Hamza Khan
- Role
- Operations Manager at Meta
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Hamza Khan
As an accomplished Senior Manager at Meta, Hamza brings extensive expertise in…
Experience
Operations Manager
Oct 2021 — Present
Manage a team of 5-7 project and program managers, ranging from early career to high-level ICs, covering a budget of $36M OpEx Plan teamwide strategy and project requirements to size and mitigate risk across 11 program spaces on an recurring and ad hoc basis Develop and maintain strong relationships with key leaders from Product Management, Engineering, UX Research, Operational Readiness, Data Science, and Design, in order to drive the implementation and success of complex strategic initiatives Review and approve yearly roadmap and KPI proposals across 150 member cross-functional teams Provide valuable insights through quantitative and qualitative analysis to influence business decisions and continually optimize the user experience, with a strong focus on correcting product defects Created and executed the strategy for transforming the business model for the integrity space to a SaaS-based model that led to: efficiency gains, cost savings, and the ability to scale the scope of the business by 200%, while also developing 6 different work streams in order to achieve the following results: Consolidated 85% of demand from 264 different queues into 33 queues to reduce operational workload Identified the opportunity and executed on transitioning from cross skilling to single skilling reviewers for the integrity space to provide efficiencies in total review time that led to a 30% increase in supply demand matching Developed a prioritization model and demand management solution to remediate escalations and absorb unforeseen demand spikes Built the strategy for and began executing on a performance management system to evaluate metrics through automated scorecards and automated alerts
Education
The University of Texas at Austin
Master of Arts - MA, Human Dimensions of Organizations
2018 — 2019
University of Houston, C.T. Bauer College of Business
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
2010 — 2013
University of Houston, C.T. Bauer College of Business
Bachelor of Business Administration (BBA), Finance, General
2010 — 2013
Klein High School
High School Diploma
2004 — 2008
Skills
- Event Planning
- Inventory Management
- Outlook
- Procurement
- Process Improvement
- Customer Service
- Supply Management
- Forecasting
- Budgets
- Negotiation
- Sourcing
- Logistics
- Microsoft Word
- Access
- Contract Management
- Sap
- Microsoft Office
- Supply Chain
- Powerpoint
- Public Speaking
- Supply Chain Management
- Finance
- Accounting
- Project Planning
- Research
- Leadership
- Sales
- Team Building
- Microsoft Excel
- Management
- Analysis
- Teamwork
- Contract Negotiation
- Purchasing
- Strategic Sourcing
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