Hamza Zaman
System Specialist @My Legal Academy
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WORK HISTORY
System Specialist @My Legal Academy
US
Managed and optimized the company\'s CRM systems to ensure seamless operations and accurate data management. Developed and maintained automated workflows, integrated third-party tools, and provided technical support to various departments. Collaborated closely with cross-functional teams to implement business process improvements, troubleshoot system issues, and maintain data integrity.Played a critical role in creating and managing sales funnels, maintaining company websites, and executing marketing campaigns. Monitored system performance, implemented enhancements, and ensured alignment with business goals through process automation and technical solutions.Key Responsibilities: Managed and maintained company CRM systems to ensure smooth business operations. Developed and automated workflows using tools like Zapier and Make (formerly Integromat) to improve operational efficiency. Ensured data accuracy by cleaning, validating, and organizing CRM data using Excel, Google Sheets, and built-in CRM tools. Collaborated with the marketing team to set up and optimize marketing automation campaigns. Created and managed sales funnels using ClickFunnels, HubSpot, and other CRM platforms. Provided technical support and training to teams, ensuring effective use of CRM features. Developed and maintained company websites using WordPress and PHP. Monitored and troubleshot website performance using Google Analytics and Hotjar. Integrated third-party APIs and tools for streamlined data management and reporting. Documented workflows, system configurations, and troubleshooting steps for future reference.
EDUCATION
University of the West of Scotland
Master of Science - MS
COMSATS University Islamabad
Bachelor of Science - BS
ABOUT HAMZA ZAMAN
As a Full Stack Developer and System Specialist, I have a strong background in web development, automation, and CRM optimization. I hold a Bachelor\'s degree in Computer Software Engineering from COMSATS University Islamabad and am currently pursuing a Master of Science in Information Technology with Data Analytics from the University of the West of Scotland. I have over three years of experience leading a team of developers and designers at SYNET PAKISTAN, where I delivered robust web applications using a diverse tech stack. I also played a critical role in creating and managing sales funnels, maintaining company websites, and executing marketing campaigns at My Legal Academy. Additionally, I developed and maintained a sophisticated web automation bot at The Redstone AI, integrating a Python-based transcription model to process and analyze call data. I am passionate about delivering innovative solutions that enhance system performance, improve efficiency, and align with business goals.
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