Hamza Sameru
Help Desk Analyst Intern @ SPS Commerce | Troubleshooting and IT Support
- Role
- Help Desk Analyst Intern at SPS Commerce
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Hamza Sameru
South Senior High School student currently contributing as a Help Desk Analyst Intern at SPS Commerce. Experienced in troubleshooting hardware, software, and network issues while supporting IT service requests to ensure seamless operations. Core competencies include team leadership, customer service, and technical support. At SPS Commerce, working alongside the IT team to resolve service requests and implement best practices for ticketing systems. Committed to delivering effective solutions in collaboration with team members, fostering a smooth operational environment. Motivated to bring strong problem-solving skills and a service-oriented mindset to the organization.
Experience
Help Desk Analyst Intern
Aug 2025 — Present · Minneapolis, MN, US
Provided technical support to employees by effectively troubleshooting hardware, software, and network issues. • Assisted in resolving IT service requests, ensuring smooth daily operations within SPS Commerce. • Gained hands-on experience with ticketing systems and IT support best practices, enhancing operational efficiency.
Education
Minneapolis College
Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies
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