Hamza Ghammat
Quality Manager @Digital Charging Solutions GmbH
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WORK HISTORY
Quality Manager @Digital Charging Solutions GmbH
Munich, DE
Key Objectives: Identification of KPI needs, Drive KPI´s improvements / KPI and data analysis, Lead continuous improvement initiatives, Draft & Run the SLA agreements with our clients, Onboarding the Quality Management System internally.Key Achievements: Building a new KPI monitoring landscape, Reduction of SLA penalties and escalations, Improvement of data processing, and respectively, boosting the revenue, First draft of the Quality Management System, Multiple new processes introduced.
EDUCATION
Faculty of Science and Technology Tangier
Diploma of Higher Education
Faculty of Science and Technology Tangier
Engineer's Degree
ABOUT HAMZA GHAMMAT
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