Hamza Ali
Support Engineer @Microsoft
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WORK HISTORY
Support Engineer @Microsoft
Rome, IT
Performed installation, configuration, and User Acceptance Testing (UAT) of new DLM devices in collaboration with IES Engineers.Assisted in decommissioning and safe removal of legacy network devices, ensuring compliance with e-waste and recycling processes.Conducted final inspections of Cable Rooms, maintaining high standards of cleanliness and operational readiness.Documented and shared post-deployment reports and photographs with project stakeholders (GSPM).Ensured seamless transition of network services with minimal disruption through structured deployment practices.
EDUCATION
University of Rome Tor Vergata
Master's degree, Information Technology
DHA Suffa University
Bachelor's degree, Computer Science
ABOUT HAMZA ALI
My career began in IT support, network troubleshooting, and project coordination, where I…
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