Hamraj Rathore

Retail Store Manager @American Eagle Outfitters Inc.

Punjab, IN

Led and motivated the store team to increase sales and ensure efficiency.• Manage the store stock levels, made key decision about stock level and stock control• Monitored the sales floor regularly, talking to team member and customers, and identifying and resolving urgent issues.• Updated line manager on business performance, new initiatives and other issues.• Managing staff work schedule as per business requirement.• Monitoring the level of stock within the store and ordering more when levels are low.• Making sure that customer service levels is deliver exceptional all time.• Creating a positive working environment.• Ability to plan for the future sale forecasting, make good decisions, and take responsibility.• Directed all activities required to achieve store sales, targets, goals.• Maintaining the ambiance of the store as per the company standard.• Responsible for security and cleanliness of the store.• Created and maintained team relationship.• Develop and implemented employee of the month incentive program.• Plan and delegates assignments based on workload assessment and employee schedule and availability.

Annamalai University

Master of Business Administration - MBA, Retail Management

INIFD

Bachelor’s Degree, textile designing