Hammad Hyder
Area Supervisor @Canada Post / Postes Canada
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WORK HISTORY
Area Supervisor @Canada Post / Postes Canada
Area Supervisor with experience leading high-volume mail and parcel operations in a unionized environment. Currently accountable for end-to-end operational performance, workforce planning, and service delivery, ensuring safety, quality, productivity, and on-time performance in alignment with Canada Post standards and collective agreements.Lead the recruitment, selection, and onboarding of employees across multiple unionized classifications, while managing staffing, scheduling, and deployment for operational roles and shifts. Balance fluctuating volume with labour availability, contractual obligations, and operational priorities to maintain service reliability, cost efficiency, and employee engagement. Ensure fair application of collective agreement provisions, supporting positive labour relations.Design, analyze, and optimize delivery routes and operational processes to improve efficiency, throughput, and customer outcomes. Use operational data and frontline input to identify gaps, streamline workflows, and implement sustainable improvements.Chair and lead the Local Joint Health and Safety Committee, driving safety initiatives focused on injury prevention, hazard identification, and regulatory compliance. Conduct safety and quality audits, lead incident investigations, and implement corrective actions to strengthen workplace standards.Serve as a key point of contact for customer engagement and issue resolution. Resolve conflict and participate in workplace violence investigations, investigative interviews, disciplinary hearings, and grievance responses with labour relations.Recognized for sound judgment, clear communication, and the ability to lead through complexity while balancing service excellence, employee well-being, and operational discipline in a fast-paced, deadline-driven environment.
EDUCATION
Queen's University
Certificate , Workplace Mental Health Leadership
York University – Faculty of Liberal Arts & Professional Studies
BHRM, Human Resource Management
Queen's University
Certificate, Workplace Mental Health Leadership
Queen's University
Certificate of Work Place Mental Health Leadership, Mental Health Counseling/Counselor
ABOUT HAMMAD HYDER
With over a decade of experience in operations leadership, conflict resolution, and team development, I’ve led unionized teams, managed escalations with empathy, and helped operations run smoother in high-pressure environments. Whether I’m coaching staff, refining delivery strategies, or stepping into a new role, my focus is always on people, performance, and progress.I believe strong leadership starts with listening and ends with action — and in between is where growth happens. My toolkit includes Lean principles, emotional intelligence, and a sharp instinct for turning challenges into coaching moments.From the boardroom to the front lines, I bring structure, heart, and results.I will leave you with a quote that I try to embody in my personal and professional journey. A candle never loses any of its light while lighting up another candle- RumiLet’s connect if you’re passionate about people, process, or purposeful leadership.
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