Hamed Khatami

Senior Infrastructure Devops @SAP

Vancouver, BC, CA

o Collaborate with Product Management and User Experience teamso Design new systems and featureso Assess risks in a cloud environmento Work closely with all development engineering teams and operations teams to build, integrate, test, and deploy SAC (SAP Analytics Cloud)o Assess new technology projects and toolso Migrate environments to new versions to keep up with the rapid pace of changeo Work across teams in the infrastructure area as an architect to help integrate features and oversee the alignment of topics and ideaso Drive new features from inception to delivery, plan work for other team members, and mentor junior memberso Onboard hyperscalers(GCP, Azure, AWS, AliCloud) resources in Kubernetes based infrastructure by Open service broker, crossplane toolso Implemented virus scan support for XSN by integrating centralized and distributed malware scanning solutions, including API development and service implementation, ensuring scalability and security in file uploadso Improved the installer service to ensure reliable recovery after interruptions, enabling workflows to resume seamlessly. Integrated a task-management system and developed comprehensive documentation and training materials to support smooth knowledge transfer to new team members.o Established and led a structured process for managing issues during software updates, performing root-cause analysis and collaborating cross-functionally to resolve problems and drive continuous system improvements.o Designed an AI-based system to automatically analyze and categorize issues, accelerating root-cause identification. The solution is under active development to enhance future issue-management efficiency.

Amirkabir University of Technology - Tehran Polytechnic

MSc, Computer/Information Technology

British Columbia Institute of Technology

Program, Applied Database Administration and Design

Azad University (IAU)

Bachelor of Science (BSc), Telecommunication Engineering