Ruth H.

About Ruth H.

AI-augmented systems designer with deep domain expertise. Applying my expertise to marketing, operations and service design, bridging relational and systems approaches to improve team collaboration, client experience, and internal costs. Thrive on connecting people, teams and ideas. In short, I lead and equip visionary teams on projects inspiring action toward connection and growth.My approach is data-driven, adaptive, values-led and systems-aware. My work is design-forward. It accounts for—and celebrates—the emergent, adaptive nature of modern work. My professional values include cultural humility, learning, efficiency and joy.Bringing multisector expertise in stakeholder engagement, Art of Hosting, project management, AI and automation workflow design, launch strategy, digital ecommerce, AI product management and implementation, prompt strategy, UI/UX research, website design, branding, communications, digital engagement, group facilitation, team initiation, social media, project management, emergent strategy, collaborative leadership, volunteer management, research, appreciative inquiry and team-building. I draw on international experience to engage work with a proactive, intercultural lens. The \"how\" and \"why\" behind our work are just as important as the \"what\" of our deliverables; with this holistic focus, my teams see greater success and higher quality of experience at work. Experiences as an adaptive leader give me the tools to identify and resource the development of individuals and teams in alignment with strategic goals. Bring me into a team to see the opportunities you may be missing and implement shifts to scale those opportunities to their fullest potential. Let\'s explore how to cope better with change at the organizational and individual levels (and the secret is: it\'s ALL change).

Experience

1. Account Manager Ai Marketing Operations Manager

   Russell Marketing

   Jul 2020 — Present

   From crowdfunding and pre-order to Amazon and e-commerce, Russell Marketing helps entrepreneurs create and scale powerful marketing systems that turn strangers into prospects, customers, and lifelong advocates.Marketing Operations:• Design and implement AI-powered tools to streamline marketing operations• Lead all AI and automation tasks for the agency, including process design, automation workflows, back-end development, front-end design and maintenance• Develop values-based strategy framework for human-centered, ethical use of AI and automation• Investigate and deploy tools to meet the needs of each project including Claude and Claude API, ChatGPT, OpenAI, Replit, Watsonx by IBM and Google API• Encourage cost savings by identifying areas that benefit from non-AI approaches, and implement script-based, no-code and low-code solutions• Develop and manage tech stack: Visual Studio Code, GitHub, Railway, Zapier, Airtable and native AI capacities as they are developed by platforms in use by the agency\'s team and clients• Lead industry conversation regarding use of AI for the benefit of customers, campaigners and the broader creative community• Languages: Javascript, Python, CSS and YAML and HTMLAI project example: Crowdfunding AI platform offering users a comprehensive launch strategy in secondsAccount Manager / Project Manager• Manage crowdfunding projects from prelaunch through the end of the campaign• Manage ecommerce product launches• Review creative, research and analytics deliverables• Liaise between clients and team members• Lead Indiegogo and Kickstarter page design including perks, pricing, design and language• Manage timelines, deliverables and workloads at all stages of the funnel, from email copywriting to ads strategy to lead generation• Synthesize marketing results into actionable summaries and data visualizations• Provide customer engagement guidance including a robust virtual community strategy

Education

• University of Minnesota Morris

  BA, Spanish with Honors; Minors: Biology & Management

  2005 — 2009

Skills

• Editing
• Community Outreach
• Community Development
• Project Management
• Blogging
• Research
• Fundraising
• Spanish
• Program Management
• Training
• Volunteer Management
• Media Relations
• Press Releases
• Teaching
• Nonprofit Organizations
• Social Media
• Marketing
• Public Speaking
• Grant Writing
• Nonprofits
• Non-Profits