Hambeer Singh

About Hambeer Singh

Versatile and result-driven professional with over a decade of diverse experience across…

Experience

1. Field Operations Coordinator

   1.2% Drinkable

   Dec 2024 — Present · Delhi, IN

   Key Responsibilities: Oversee Daily Field Logistics: Coordinate dispatch and delivery of 20-litre water jars across multiple store locations and warehouses. Fleet Management: Monitor vehicle movement, driver allocation, route planning, and optimize delivery schedules for cost-efficiency. Tech Integration: Ensure smooth use of company’s proprietary software for tracking orders, returns, complaints, and can inventory.🧾 Delivery Compliance: Verify deliveries are accurate, timely, and in compliance with service-level agreements (SLAs).🧑‍🤝‍🧑 Vendor & Store Coordination: Act as the primary point of contact between stores, warehouse teams, and field personnel to resolve operational issues. Performance Monitoring: Track daily KPIs including turnaround time, fleet utilization, jar loss ratio, and app compliance. Issue Resolution: Manage real-time operational challenges including route disruptions, missed deliveries, or app downtime. Inventory Tracking: Maintain accurate records of full and empty can movement using QR-based tracking and reconciliation reports. Customer & Partner Support: Handle escalation calls and field feedback, ensuring a seamless delivery experience. Reporting & Documentation: Provide daily, weekly, and monthly field reports to the operations and strategy teams.

Skills

• Maintenance
• Operations Management
• Marketing
• Logistics Management
• Project Planning
• Supply Chain
• Process Improvement
• Leadership