Halsey Sawyer
Senior Customer Engagement Manager
- Role
- Senior Customer Engagement Manager at Accounting Seed
- Location
- Columbia, MD, US
- LinkedIn followers
- 500 followers
About Halsey Sawyer
Hardworking self-driven Customer Success professional with a passion for assisting customers. Adept at assisting with onboarding, managing customer accounts and maintaining renewals while exploring upsell opportunities. My strengths include:Customer Success ManagementSoftware Implementation SupportJira Creation/PrioritizationUpsell IdentificationAccount Management Pipeline and Contract ManagementOnboarding planningContent Creation for Blogs
Experience
Senior Customer Engagement Manager
Dec 2024 — Present
As a Senior Customer Engagement Manager, I support a portfolio of 300+ customers and ~$5M in ARR, helping teams get meaningful value from our platform. I work closely with clients, reseller partners, and SI partners to drive adoption, support upgrades, align roadmaps and connect teams with the right learning resources. I manage and lead quarterly vertical industry community groups that connect users, promote best practices, and strengthen long term customer engagement.
Education
Salisbury University
Bachelor of Communications, Radio and Television Broadcasting Technology/Technician
2009 — 2013
Skills
- Social Media
- Microsoft Word
- Microsoft Office
- Customer Service
- Event Management
- Radio Broadcasting
- Social Networking
- Social Media Marketing
- Time Management
- Event Planning
- Radio
- Powerpoint
- Microsoft Excel
- Video Editing
- Public Relations
- Media Relations
- Public Speaking
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