Zach Hall
Problem solver with a focus on Salesforce development and IT. Experience with large and small business ops. Specific areas of expertise include Salesforce Sales and Service Clouds, customer portals and other IT projects.
- Role
- Director of IT at Jet It
- Location
- Greensboro, NC, US
- LinkedIn followers
- 500 followers
About Zach Hall
Driven and self-motivated. Heavy focus on Salesforce and business systems. Salesforce…
Experience
Director of IT
Nov 2021 — Present · Greensboro, NC, US
Duties and Responsibilities- Manage company’s IT department with 190 end users, and 4 physical locations (+ remote users)- Work with business leaders to identify, select, and implement solutions for the enterprise- Heavy focus on Salesforce solutions including Sales Cloud, Service Cloud, Pardot, Experience Cloud, and various ISVs- Negotiate contracts with software vendors and development partners- Formulation of departmental processes, procedures, and enterprise IT policies- Present departmental vision and plans to top-level executives and investorsMajor Projects- Oversaw development and launch of customer portal with volume of approximately transactions annually- Implementation of eSign solution via DocuSign for customer contracts- Led a developer in the design and building of an in-house operations tool- Selection and implementation of upgraded phone system- Site selection and infrastructure installation for 2 new office locations- IT vendor contract selection and negotiation- Meet business reporting requirement needs through construction of data warehouse and reporting via Tableau- Reduced obligations from existing IT vendor contracts by approximately 20%
Education
High Point University
Bachelor’s Degree, Business Administration
2011 — 2014
Skills
- Supply Chain Management
- Mac Os
- Quantum Control Erp
- Sap Products
- Entrepreneurship
- Web Development
- Leadership
- Sharepoint
- IT Project Implementation
- Truck Driving
- Social Networking
- Sap
- Adobe Acrobat
- Project Management
- Financial Analysis
- Human Resources
- Microsoft Excel
- Powerpoint
- Sap Businessobjects
- Taxi Industry
- Social Media
- Salesforce.com Administration
- Google Adwords
- Sap Erp
- Product Development
- Search Engine Optimization (SEO)
- As400 Administration
- Operations Management
- Adobe Indesign
- Microsoft Office
- Sales
- Enterprise Resource Planning (Erp)
- Microsoft Excel (Advanced)
- Customer Service
- Windows
- Marketing
- Professional Driving
- Photography
- Microsoft Access
- Landscaping
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