Halley Anthony

About Halley Anthony

As a Project Coordinator at Exelon, I serve as a liaison between the Organizational Change Management and Emergency Preparedness Teams, managing and delivering multiple projects within tight deadlines and quality standards. I leverage my communication skills to communicate the scope of projects, develop and execute training deliverables, and support the IT Emergency Response Organization HUB.I have a Bachelor of Arts in Communication from Michigan State University College of Communication Arts and Sciences, where I gained analytical and problem-solving skills that I apply to my current role. I have also gained valuable experience in project planning, quality assurance, and technical documentation from my previous roles at MedPoint Digital, Steelcase, and MSU Infrastructure Planning and Facilities. I am motivated by innovating communication methods and increasing project efficiency, and I am always eager to learn new skills and technologies.

Experience

1. Senior Business Analyst, Executive Operations

   Exelon

   Sep 2023 — Present · Chicago, IL, US

   Serves as Management Model Lead and subject matter expert leading day-to-day operations Manages Management Model SharePoint website, including over Controlled Documents Drives review, approval and tracking processes of Controlled Documents Engages with end users to provide support, troubleshooting, and hands-on training sessions, addressing 25+ inquiries daily through various communication channels Collaborates with internal and external IT Support teams Creates service requests in ServiceNow, monitors incidents, leads user acceptance testing, manages incremental enhancements and conducts maintenance on SharePoint Designs and implements change management and communications plans in accordance with best practices Analyzes data continuously to assess areas of improvement and utilizes analysis to address resource gaps Develops job aids (20+), mid-length video tutorials (3+), and additional content based on user needs Streamlines operations and increases efficiencies with optimized processes of tracking Management Model Controlled Documents and approvals Conducts user roadshows monthly to disseminate information and gather feedback to feed further analysis and improvements Manages four Operating Company leads, delegates tasks based on applicability and meets regularly to provide one-on-one assistance Governs the Management Model Peer Team (20+ members) representing the enterprise Facilitates Peer Team engagement through bi-weekly Peer Team calls, providing project status updates Drives conversations based on business-critical needs with an expectation of socialization beyond the peer group Creates comprehensive decks for cohesive knowledge sharing, along with detailed meeting minutes including actionable items

Education

• Michigan State University College of Communication Arts and Sciences

  Bachelor of Arts - BA, Communication, General

  2014 — 2019

Skills

• Research
• Microsoft Office
• Microsoft Word
• Management
• Public Speaking
• Social Media
• Leadership
• Social Networking
• Powerpoint
• Microsoft Excel