Halley Kronick
Master of Creative Solutions, blending expertise from TAM, CSM, IT Leadership, and People Management to tackle challenges head-on!
- Role
- Enterprise Technical Customer Success Manager at IBM
- Location
- Hillsboro, OR, US
- LinkedIn followers
- 500 followers
About Halley Kronick
I\'m an ambitious IT leader who loves improving systems, processes, and working with…
Experience
Enterprise Technical Customer Success Manager
Apr 2022 — Present · Portland, OR, US
Designed and implemented use cases for hybrid cloud & AI Growth Offerings on Red Hat OpenShift, leading to increased customer satisfaction.• Guided IT executives through changes necessary for unlocking full value of hybrid cloud solutions.• Identified expansion opportunities and ensured successful execution of renewal process.
Education
Western Governors University
Bachelor of Science - BS, Cyber Security/Information Assurance - NOT COMPLETED
Gwinnett Technical College
Associate of Applied Science, Cybersecurity
2015 — 2016
Gwinnett Technical College
Associate of Applied Science, Networking Specialist - with a Microsoft Concentration
2008 — 2012
Skills
- Wireless
- Technical Support
- Virtualbox
- Powerpoint
- Microsoft Excel
- Teamwork
- Windows 7
- Cooking
- Zendesk Support Administrator
- Linux Server
- Windows
- Web Design
- Virtualization
- Ip
- Windows Xp Professional
- Sql
- Visio
- Linux
- Microsoft Word
- Asana Project Management
- Computer Hardware
- Retail Sales
- System Deployment
- Servers
- Active Directory
- Hardware
- Shipping
- Oracle Sql
- Merchandising
- Social Networking
- Command Prompt
- Customer Service
- Mobile Technology
- Pos
- Server 2000-2008
- System Administration
- Software Documentation
- Microsoft Windows 98
- Computer Setup
- Microsoft Office
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