Halie Thornton
Individual Health Insurance Specialist @Url Insurance Group
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WORK HISTORY
Individual Health Insurance Specialist @Url Insurance Group
Harrisburg, PA, US
Specialize in supporting licensed health insurance agents with the tools, insights, and guidance they need to confidently navigate the individual market. My role centers on helping agents to serve their clients effectively across ACA-compliant plans, Pennie enrollments, ICHRA quoting, and both on- and off- exchange coverage options. Provide support to agents on ACA regulations, Pennie platform functionality, and enrollment processes.Assist with troubleshooting application issues, subsidy calculations, and plan comparisons across carriers.Deliver timely updates on regulatory changes, carrier guidelines, and Pennie system enhancements.Create and distribute educational materials, cheat sheets, and walkthroughs tailored to agent workflows.Serve as a liaison between agents and carriers to resolve escalated issues and ensure smooth client experiences.Support agents with off-exchange quoting and plan selection.
EDUCATION
Indiana University East
Bachelor of Science, Mathematics
ABOUT HALIE THORNTON
I’m an Individual Health Specialist supporting licensed health insurance agents with the tools, insights, and hands-on guidance they need to confidently navigate the individual health market.I specialize in ACA-compliant coverage, Pennie enrollments, U65 plan options, and ICHRA solutions, helping agents match clients with the right plan - on or off the exchange. With a blend of expertise, responsiveness, and a friendly approach, I’m committed to making complex health insurance scenarios easier, clearer, and more efficient for the agents I work with.
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