Haley Maddox Daniels
- Role
- Senior Customer Success Manager at HackerRank
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Haley Maddox Daniels
Haley is a passionate technologist who focuses on personnel, team, and experience…
Experience
Senior Customer Success Manager
May 2022 — Present
Manage post-sales strategy to ensure adoption, drive customer value, and identify opportunities for growth and expansion Conduct market research, synthesize findings, and communicate across internal and customer stakeholders Ensure decision makers understand software value proposition, optimization and performance efficiency ahead of renewal and expansion discussions Advise on best practices throughout candidate recruitment experience through the HackerRank tools and customer integrations
Skills
- English
- Java
- Ruby on Rails
- Editing
- Strengthsfinder
- Sql
- Jive
- Customer Service
- Visio
- Tutoring
- Organizational Development
- Leadership Development
- Programming
- Microsoft Office
- Remedy Ticketing System
- Marketing
- Teaching
- Ibm Mainframe
- Networking
- Social Media
- User Interface Design
- Jcl
- Mathematics Education
- Coaching & Mentoring
- Team Leadership
- Wordpress
- Batch Processing
- Eclipse
- Operating Systems
- Sdlc
- Public Speaking
- Computer Science
- Microsoft Excel
- Windows
- Organizational Leadership
- Microsoft Word
- Python
- Big Data
- Event Planning
- User Experience Design
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