Haley Hackendale

About Haley Hackendale

I\'m a seasoned Program Manager passionate about making an impact – driving measurable business results for clients, and changing the day-to-day lives of both consumers and colleagues. Within the consulting space, I specialize in business transformation through digital, end to end: business strategy, customer & colleague journeys, experience design, supporting technologies, and the people, processes, and tools powering it all. I\'ve developed deep expertise in the following, over the course of a number of similar engagements- Global platform implementations- Omnichannel experience strategy, design, and implementation- Standup of new programs/accounts, and stabilization of challenged programs- Programs with concurrent / integrated creative & technology tracks- Complex stakeholder organizationsOutside my program management capabilities, I\'m known for my strategic thinking, creativity, interpersonal communication, team management, problem solving, organizational skills, and a relentless pursuit of continuous optimization. I quickly build relationships with internal and external stakeholders across a number of geographies, cultures and seniority levels, establishing trust and confidence by internalizing their challenges, aligning on priorities, delivering impact on time and on budget, and translating outputs to ROI.I\'ve built a cross-functional skillset over the past 9.5 years with Publicis Sapient, playing a number of different roles in offices around the world, including Lyon, France and Dubai, UAE. Prior to consulting, I worked in public relations in the Travel & Hospitality and CPG sectors.

Experience

1. Director Agile Program Management

   Publicis Sapient

   Apr 2021 — Present · Denver, CO, US

Education

• University of Southern California

  B.A., Communication & International Relations

  2005 — 2009

• 4A's Institute of Advanced Advertising Studies

  Certificate of Completion

  2012 — 2012

Skills

• Contacting
• Press Releases
• Digital Media
• Strategic Consulting
• Event Planning
• Relationship Management
• Integrated Marketing
• Client Expectations Management
• Advertising
• Account Management
• Interactive Advertising
• Social Media
• Blogging
• Research
• Creative Direction
• Budgets
• Negotiation
• Logistics
• Media Planning
• Team Management
• Online Advertising
• Marketing Communications
• Facebook
• Social Media Marketing
• Marketing
• Event Management
• Digital Strategy