Haley Taylor
Salesforce Administrator and Business Solutions Architect @Stabledry Services
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WORK HISTORY
Salesforce Administrator and Business Solutions Architect @Stabledry Services
Pleasant View, TN, US
Strategic System Governance & Optimization: Manage and maintain the entire Salesforce platform integrity, acting as the primary Business Analyst and Administrator resource to safeguard data accuracy and process efficiency.• Advanced Declarative Development: Architect and implement complex declarative solutions to resolve high-priority business bottlenecks and streamline processes, functioning as the primary internal analyst for declarative enhancements.• Tier 3 Support & Technical Liaison: Provide advanced, full-stack technical support and troubleshooting, successfully managing a high-volume ticket queue and resolving complex issues such as FSL, Form Titan, and Dealhub integration challenges that require developer-level insight.• Project Management & Cross-Functional Oversight: Serve as the strategic liaison between business stakeholders and external Dev teams/vendors, translating requirements into technical deliverables and providing PM oversight for system enhancements.• Business Insight & Data Strategy: Lead data management and hygiene initiatives while creating insightful reports and dashboards for decision-making, ensuring data integrity and alignment with company goals.
EDUCATION
University of the Cumberlands
Master of Business Administration - MBA
Pensacola Christian College
Bachelor's degree, Music Teacher Education
University of the Cumberlands
Doctor of Philosophy - PhD, Leadership
ABOUT HALEY TAYLOR
Highly driven and certified Salesforce professional specializing in translating complex…
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