Haley Allen Summerlin

Customer Success @ Intercom

Role
Customer Success Leader, High Touch Amer at Intercom
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Haley Allen Summerlin

Customer Success leader with 10+ years of experience driving impact across AI, SaaS, and consulting.At Intercom, I lead a team of High Touch Customer Success Managers, helping customers transform their own customer experiences with our AI-first platform. Before Intercom, I managed Customer Success teams for Slack’s enterprise business and advised Fortune 500 companies at Deloitte on organizational transformation, talent strategy, and culture.I bring a hybrid approach: analytical and people-centered, strategic and hands-on. I’m passionate about building teams that lead with empathy, operate with clarity, and deliver real results.Based in Seattle with my husband, Andy, and our goldendoodle, Charlie.

Experience

  1. Customer Success Leader, High Touch Amer

    Intercom

    Apr 2025 — Present · Seattle, WA, US

Education

  • Bainbridge High School

    Diploma, 2010

    2006 — 2010

  • Georgetown University

    Degree: Bachelor of Arts, English, with a minor in Business

    2010 — 2014

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Haley Allen Summerlin — Customer Success Leader, High Touch Amer at Intercom in Seattle, WA, US | Unifers