Haley Russo

Manager @Domino's Pizza Pakistan

Libertyville, IL, US

Lead daily operations as shift manager, overseeing 10-15 staff members, delegating a variety of tasks, and ensuring smooth store performance during peak hours- Supervise, train, and mentor new team members, providing guidance to maximize performance and maintain high service standards- Monitor labor percentage and manage staffing levels using a database, resulting in increased productivity, saving the franchise money in labor costs- Process payments and resolve customer inquiries or complaints in person and over the phone, ensuring efficient service and accuracy