Haley Parlette
Enterprise Customer Success Manager | SaaS
- Role
- Customer Success Executive at QGenda
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
About Haley Parlette
Customer Success leader with a strong foundation in engineering and a proven track record of driving growth, adoption, and retention in the healthcare technology space. At QGenda, I manage $8M in ARR across strategic hospital accounts. I bring a data-driven, relationship-first approach to every account, blending technical expertise with strategic insight to unlock expansion opportunities and improve customer health metrics. I specialize in building trusted C-suite relationships, delivering impactful business reviews, and launching scalable customer engagement programs.My career began in risk consulting at FM Global, where I built a sharp eye for technical detail and operational analysis. I transitioned into Customer Success to combine my analytical mindset with my passion for people, and since then, I\'ve led multi-million dollar portfolios, improved key success metrics, and spearheaded initiatives to align internal teams around customer health and strategic expansion.Let\'s connect!
Experience
Customer Success Executive
Nov 2024 — Present · Atlanta, GA, US
Education
Mississippi State University
Bachelors, Industrial and Systems Engineering
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