Haley Holston

About Haley Holston

I’m a Client Relationship and Program Operations professional with nearly seven years of experience supporting large-scale healthcare and government staffing programs at Medix. I take a people-first approach to every partnership, whether I’m supporting clinicians, collaborating with internal teams, or helping clients navigate complex program needs.My background blends relationship management, program coordination, recruiting, compliance oversight, and workflow optimization. I’m known for bringing calm, clarity, and structure to fast-moving environments while supporting the people doing the work. I value open communication, empathy, and practical problem solving, and I enjoy creating processes that make work easier for everyone involved.Before moving into healthcare and government operations, I worked in public relations, which strengthened my communication style, my ability to build trust, and my comfort navigating sensitive conversations.I thrive in roles where I can support teams, build strong partnerships, and help programs run smoothly from end to end. If you’re interested in connecting around program operations, staffing, client partnerships, or leadership opportunities — I’d love to connect!

Experience

1. Program Management & Recruitment Advisor Iii

   Medix™

   Jan 2022 — Present

   Recruiting Advisment: • Recruit and place Registered Dietitians (RD/RDNs) for telehealth and nutrition-focused healthcare programs• Partner with clinical leaders to support weight management, metabolic health, and preventive care initiatives• Conduct screening calls focused on clinical background, counseling approach, and telehealth readiness• Educate candidates on licensure, CDR requirements, credentialing, and 1099 vs W2 structures• Build long-term relationships with clinicians transitioning from acute care to telehealth roles• Support onboarding, compliance, and candidate success post-placementProgram Management: Serve as the primary partner for healthcare and government clients, supporting day-to-day operations, talent performance, program structure, and client satisfaction. Work closely with clinicians, supervisors, and internal teams to create clear expectations, solve problems quickly, and keep programs running smoothly.• Serve as the primary partner for healthcare and government clients, supporting day-to-day operations, talent performance, program structure, and client satisfaction.• Support high-volume staffing programs across clinical, administrative, and government settings, ensuring alignment between client needs and Medix operations.• Build strong working relationships with client stakeholders and internal teams, serving as a consistent point of communication and problem-solving.• Develop and refine operational processes; including attendance guidelines, equipment policies, behavioral expectations, and SCA standards.• Coordinate with compliance teams to ensure credentialing accuracy • Lead proactive conversations around performance, expectations, and training needs with clinicians and staff.• Create internal and external client guides to streamline onboarding, communication, escalation pathways, and program workflows.• Assist in building PMO-style frameworks to improve consistency across all government-services accounts.

Education

• Allan Hancock College

  Associate of Arts (AA), Communications

  2009 — 2011

• California State University, Northridge

  Bachelor of Arts (B.A.), Journalism and Public Relations

  2011 — 2014

• The University of Alabama

  Bachelors, Public Relations

  2012 — 2013

Skills

• Public Speaking
• Customer Service
• Powerpoint
• Microsoft Excel
• Microsoft Word
• Event Planning
• Microsoft Office
• Sales
• Media Relations
• Social Media
• Restaurants