Haley Guzzo
Senior Account Manager at The RealReal
- Role
- Senior Account Manager at The RealReal
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Haley Guzzo
Luxury fashion and jewelry professional with a background in sales, merchandising, and…
Experience
Senior Account Manager
May 2025 — Present · Chicago, IL, US
Consistently exceeding monthly sales quotas with an average achievement of 115%• Manage a pipeline of 400-600 marketing-generated leads, focusing exclusively on new business acquisition while also building trust that drives repeat business within 30 days before accounts transition to retention teams• Conduct zoom appointments with high-profile clientele, providing expert knowledge of luxurycategories and ensuring consignment experience• 120+ phone calls and texts daily to drive engagement and conversions• Consistently exceeding performance metrics with above average conversion rates, surpassing team average• Drive higher-value consignments by consistently upselling, doubling and tripling client item volume• Demonstrate exceptional time management and multitasking skills, successfully handling multiple leads and client interactions simultaneously• Conduct proactive outreach via email and phone to qualify marketing-generated leads and convertthem into clients• Self-generate new business through referrals and strategic networking• Highly proficient in CRM platform; Salesforce, to track and manage client relationships effectively.• Recognized for exceptional follow-up discipline, client relationship management, and ability tomaximize lead potential• Thrive in a fast-paced, dynamic sales environment, demonstrating a strong hunter mentality
Skills
- Time Management
- Social Networking
- Microsoft Office
- Sales
- Social Media Marketing
- Powerpoint
- Styling
- Event Planning
- Fashion
- Visual Merchandising
- Customer Service
- Microsoft Word
- Social Media
- Marketing
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