Haley Firth
Title Specialist @Larry H. Miller Dealerships
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WORK HISTORY
Title Specialist @Larry H. Miller Dealerships
Collaborated with a developer on a proprietary internal tool by providing user insights, validating data accuracy, and clarifying workflow requirements-Acted as subject-matter expert and first-line support for internal users, resolving issues and escalating product gaps as needed-Documented processes and usage patterns to improve consistency and reduce user error
EDUCATION
Copper Hills High School
Graduated
Utah Valley University
Certificate, Manual Software Testing
Devmountain
Manual QA and Automation
ABOUT HALEY FIRTH
Product-minded professional with 3+ years of experience in QA and operational roles supporting web-based and internal tools. I’ve worked closely with developers, QA teams, and business stakeholders to validate requirements, surface user pain points, and improve workflows that real people rely on every day.In my current role, I partnered directly with a developer to help build and refine a proprietary internal application, served as the point of contact for end users, and supported feature rollout, testing, and ongoing process improvements. I enjoy translating messy, real-world problems into clear requirements and practical solutions.My background in QA gives me a strong foundation in user empathy, edge cases, and risk awareness, while my operational experience has strengthened my ability to manage complex processes, documentation, and cross-functional communication. I’m especially interested in Associate Product Manager, Product Operations, and Product Coordinator roles where I can continue growing my product skills while contributing immediately.Currently building foundational data literacy (SQL/BigQuery, Tableau) and always looking to learn from strong product teams.
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