Haleigh Chapman
Customer Support @Harrow Sports
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WORK HISTORY
Customer Support @Harrow Sports
Denver, CO, US
Harrow Sports was founded in May of with the vision to provide innovative and quality sporting goods equipment that cater to the needs and desires of our customers. After over a decade of service, Harrow Sports has become a leading marketer, manufacturer, and distributor of Squash, Field Hockey, Lacrosse, Ice Hockey, Racquet Sports, and a comprehensive selection of custom team apparel, bags, and footwear. We believe that our product offerings are among the most technologically advanced in our market, and with our personalized service, custom craftsmanship, and a team of passionate and dedicated employees, Harrow Sports is changing the Sporting Goods industry. Our mission continues to be to serve our industry with excellent customer service combined with innovative and customized equipment to position our customers for success- Provides world class service to customers and company personnel- Fully utilize company’s proprietary sales force automation system, adding/updating informationas necessary and ensuring information is complete and accurate- Develop and demonstrate expert knowledge of products and processes- Resolve all customer issues and any issues that prevent the customer from experiencing worldclass service- Always operate with the highest degree of care, manner and urgency- Coordinate efforts with other departments to ensure the best customer experience possible- Provide expertise, support and hands-on assistance in all realms of the sales process, makingsure customers receive the products that they want, when they want, how they want- Perform specific assignments, such as customer returns, stock shortage resolution, car stockmanagement, sample management, system order review and maintenance, show/eventinfrastructure management, we order review and processing, fulfillment services, etc.
EDUCATION
Mountain Pointe High School
High School, General Studies
The University of Arizona
Bachelor of Arts (B.A.), Psychology
Corona Del Sol High School
High School, General Studies
SKILLS
ABOUT HALEIGH CHAPMAN
University of Arizona with a Bachelor of Arts Degree in Psychology and a minor in…
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